Reflect What You Expect

We’ve all heard it said before “inspect what you expect.” That leadership principal has rang true for me for many years in many situations. I cannot argue with that principal nor do I intend to. As a leader, we are to follow up on the tasks that we delegate to others to ensure that the task is being carried out as requested. I’ve always felt that there was another step to be taken, that simply 'inspecting' is not enough.

Without reflecting what you expect you could create a mindset that you’re “too good” to do what you’re asking your volunteers or staff to do. I believe that there is power in those that are under your leadership seeing that not only are you inspecting to ensure excellence, but that you’re reflecting the same excellence you ask of others in your own daily life. This mindset creates and breeds productivity. Managers inspect, leaders inspect AND reflect.

For example, when asking a volunteer to greet all of the parents with a smile, I don’t walk around with a sour look on my face. I am communicating that I’m not too important to do what I’ve asked others to do. There is also the reality that I will need people on my team who can do things that I am not gifted to do. In these situations, I am sure to communicate that I am asking them to do something because it is a weakness of mine. Some leaders try to hide their weaknesses. However, I believe that we lead through our strengths but connect through our weaknesses.


Tim